Agentforce Forward Deployed Engineer
Job Description

Build Agentic Solutions: Design and develop intelligent agents using Agentforce including prompts, topics, actions, orchestration workflows, and AI-driven automations.

Develop Enterprise Integrations: Implement sophisticated integration patterns between Salesforce and enterprise systems using APIs, middleware, and event-driven architectures.

Drive Advanced Salesforce Engineering: Build high-performance applications using Apex, Lightning Web Components, and modern JavaScript frameworks.

Implement Automation & AI Workflows: Develop complex automation leveraging Flow orchestration, Platform Events, Data Cloud, and AI-driven processes.

Optimize Performance & Scalability: Design solutions optimized for large data volumes, governor limits, and enterprise workloads.

Ensure Engineering Quality: Implement automated testing frameworks, CI/CD pipelines, and code quality best practices.

Support Production Stability: Monitor, troubleshoot, and resolve production incidents including root cause analysis and performance bottlenecks.

Mentor & Enable Teams: Support junior engineers through code reviews, guidance, and technical coaching.

Required Qualifications

  • 6+ years of hands-on Salesforce development experience.
  • Advanced proficiency in Apex, Lightning Web Components, Lightning Flows , JavaScript.
  • Deep understanding of Salesforce platform architecture including data modeling, security, and sharing frameworks.
  • Experience designing scalable enterprise solutions and applications.
  • Proven expertise in enterprise integration patterns (REST/SOAP APIs, ETL, real-time sync).
  • Strong understanding of object-oriented programming and software design principles.
  • Experience implementing DevOps practices including Salesforce DX, Git, and CI/CD pipelines.
  • Expertise in automated testing frameworks including Apex unit testing and API testing tools.
  • Proven ability to debug complex, multi-system technical issues.
  • Experience working in Agile/Scrum enterprise delivery environments.
  • Deep expertise in Sales Cloud & Service Cloud with exposure to at least one additional Salesforce Cloud.
  • Exposure to generative AI, RAG, or conversational AI implementations.
  • Agentforce delivery: Experience in at least 1 Agentforce implementation Project.
  • Understanding of agent security and guardrails implementation, including role-based access, prompt safety constraints, and data exposure controls.
  • Experience supporting agent deployment, testing, and release management, including functional testing, grounding validation, and regression testing across environments.
  • Ability to troubleshoot agent behaviors including hallucinations, grounding gaps, orchestration failures, and integration errors.
  • Familiarity with monitoring agent performance, refining prompts, and optimizing response quality based on user feedback and usage analytics.
  • Certifications : Salesforce certified Agentforce Specialist, Data cloud Consultant & Platform developer II
Job Overview
Job ID

Job-022

Job Application Type

Link

Minimum YOE

4

Maximum YOE

4

Job Expires On

2026-03-29

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Employer Name

IBM

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